Ünite 7: Production Information Systems — Veri Tablosu

Comparison of Integrated Operating Systems (IOS)

System Type	Primary Focus	Key Functions	Business Value
ERP	Internal Processes	Integrates manufacturing, logistics, finance, and HR modules	Achieves operational agility, efficiency, and cross-functional integration
SCM	External Supplier Network	Manages product flow from raw materials to end-users	Maximizes customer value and reduces the bullwhip effect
CRM	Customer Touchpoints	Captures and analyzes customer interaction data	Maximizes the long-term value of customer relationships